📦 Return & Exchange Policy – Puduhepa Fabrics

At Puduhepa, we want you to love the textiles you bring into your home. If something isn't quite right, we're here to help.

✅ Returns

We accept returns within 14 days of delivery for eligible items. To qualify for a return:

• Items must be unused, unwashed, and in original condition

• Please contact us at [your email address] before sending your item back

• Customers are responsible for return shipping costs (unless the item is damaged or incorrect)

Once your return is received and inspected, we will issue a refund to your original payment method (excluding original shipping costs).

🔁 Exchanges

If you'd like to exchange an item for a different size, color, or product, just reach out within 7 days of receiving your order. We'll do our best to accommodate your request, depending on stock availability.

❌ Non-Returnable Items

• Custom-made or personalized items

• Cut fabric by the meter

• Sale or clearance items

We encourage you to ask questions before purchasing — we’re happy to provide extra photos, measurements, or fabric samples when possible.

💌 We're Here to Help

Please email us at [your email address] with any concerns. We value each order and want you to feel confident when shopping with us.